About Us
About Celyssa
Celyssa is an online jewellery store focused on elegant, easy-to-wear pieces for everyday moments.
Our collection includes necklaces, earrings, bracelets and rings in a range of styles, materials and finishes, from subtle everyday pieces to more distinctive designs.
We aim to provide a straightforward shopping experience with clear product information, transparent delivery terms and simple returns.
Our Jewellery
Each product page provides information about the relevant material, finish, available variants and care guidance where applicable.
Product characteristics such as waterproof, hypoallergenic, tarnish-resistant or specific metal finishes are only stated where they apply to the individual product.
Fulfilment and Delivery
Celyssa orders are fulfilled through our UK-based supplier and fulfilment network.
Orders are typically processed within 1–3 working days, followed by an estimated 3–7 working days in transit.
This means most orders are expected to arrive within approximately 4–10 working days from the date the order is placed.
Celyssa currently offers free standard shipping on all orders.
Returns
Eligible items may be returned within 30 days from delivery.
Celyssa covers eligible return shipping and does not charge a restocking fee.
Full conditions are available in our Refund & Returns Policy.
Customer Support
If you need help with an order, product or return, our customer support team can be contacted at:
Our Business Details
Celyssa
20 Wharf Rd
London N1 7GR
United Kingdom
Email: support@celyssa.com